Frequently Asked Questions
Frequently Asked Questions (FAQs)
What conditions do you treat?
We work with a wide range of musculoskeletal, neurological, and sports-related conditions. Common concerns include back and neck pain, joint issues, post-surgical rehabilitation, sports injuries, posture problems, and stress-related tension.
Do I need a referral from my doctor?
No referral is required for our therapy or wellness treatments.
What should I expect at my first appointment?
Your first session will include a detailed assessment of your condition, medical history, and goals. From there, we’ll create a personalised treatment plan which may include hands-on therapy, exercises, or lifestyle advice.
What should I wear?
Wear comfortable clothing that allows you to move freely. For treatments involving certain joints or areas of the body, we may ask you to bring shorts or a sleeveless top.
How long are the sessions?
Initial consultation: 45–60 minutes
Follow-up sessions: 30–60 minutes
Do you accept health insurance?
It will depend on the provider. We are not part of any insurance ‘networks’ so it is a case by case basis. If you plan to use insurance we would suggest checking with us and the provider first.
How does my programme work?
If you are unsure how to understand your programme please follow this link to our helpful guide.
How many sessions will I need?
This depends on your condition, goals, and progress. Some clients notice improvement after just a few sessions, while others may benefit from ongoing support. We’ll review your progress regularly and adjust your treatment plan.
What’s your cancellation policy?
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations will incur the full cost of the session.
How do I book an appointment?
You can book online through our website, call our clinic, or visit us in person.
Speak to the team
If you are unsure where best to start, we recommend speaking to a member of the team. If you fill in the form below, we will reach out to you to find out a bit more about you and your current problems and how we can help. Its that simple – no obligation just a friendly chat to see if we are the place for you.